Privacy Policy

Aum Pack

• Contact details which includes your name, contact number, email address, billing/delivery address, company name if any, which you may provide us when registering on our website or by corresponding with us by phone, e-mail or otherwise or subscribing to our services, placing an order or transact on our website or report a problem with our website.
• We may automatically collect information on your each visit to our website. The information includes login information, technical information (your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website).
• Information about your visit and how you use our website, including URL, click stream (i.e. information regarding which of our web pages you access and the frequency of such access), length of visits to certain pages, and page interaction information.
• We may receive information about you if you use any other websites we operate or other services we provide. This data may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them. Where this is the case we will ensure this will be in full compliance of the Regulation.
• Cookies
• The first time you visit Our sites We will inform you of the cookies We use and that by continuing to browse Our sites you are implying your consent for Us to use cookies. Information gathered by the use of cookies in your web browser and other similar technologies. A cookie is a small file of letters and numbers that we may set on your device.

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using them. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, by remembering your preferences (for example, your choice of language or region).

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services, multi-channel management software provider) may also use cookies, over which We have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

 We will use the information given to us:

• to carry out our contractual obligation between you and us and to provide you with the information, products and services that you request from us;
• to provide you with information about other products and services we offer when you being an existing customer have requested for the information and you being a new customer may have given the consent for the same.
• to notify you about changes to our service;
• to respond to any enquiry you have made through our website, via phone, e-mail or otherwise.
• where required to protect your vital interests or that of another natural person
• where performing tasks carried out in the public interest or in the exercise of official authority invested in us.

We may share your personal data with our business partners and service providers where they are helping us to market and advertise our services as well as providing our products or services to you. For example, our carriers who deliver the items to you and our card and payment processing companies that process your payments for items.

• This information may be processed by us for the purposes described above (“Why we collect your data”), or on our behalf by third parties. We will require such service providers to adopt adequate technical and organisational security measures to ensure the processing of personal data only in accordance with our instructions. We will not otherwise share or distribute any of the information you provide to us without your consent. If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions and other agreements; or to protect the rights, property, or safety of us, our group companies, customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

The data that we collect from you may be transferred to, and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who works for us or for one of our manufacturing partners. Such staff may be engaged in, among other things, the fulfilment of your order and the provision of support services. When these transfers are needed, they will be done in full compliance of the regulation.

All your personal information will be afforded a high level of protection wherever it is processed and no matter whether it is held by us or our contractors or agents.

All information you provide to us is stored under Our control. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Should you have particular concerns about a method of data transmission, we will take reasonable steps to provide an alternative method.

The period for which we will retain your data is dependent upon any statutory retention periods we

The period for which we will retain your data is dependent upon any statutory retention periods we are required to adhere to as a regulated organisation. After the expiration of that period, personal data shall be securely deleted, as long as it is no longer required for the fulfilment of any contract, initiation of a contract or in relation to other legal proceedings.

are required to adhere to as a regulated organisation. After the expiration of that period, personal data shall be securely deleted, as long as it is no longer required for the fulfilment of any contract, initiation of a contract or in relation to other legal proceedings.

You’re legally entitled to your personal data and can request us to provide the details that we hold about you. You can contact us at sales@aumpack.co.uk if you would like to do so.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Our website may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.